- Program was developed in partnership with group leaders to create extra options to calling legislation enforcement and to extend entry to psychological well being and disaster companies.
- Program will tackle wants via a racial fairness and social justice lens.
- Psychological Well being Companies Act Innovation funding will likely be used to help this system.
SANTA CLARA COUNTY, CALIF. – The County of Santa Clara Behavioral Well being Companies Division’s new Neighborhood Cellular Response (CMR) Program will likely be considerably increasing community-based psychological well being and disaster response companies via an almost $28M funding permitted yesterday. The expanded program makes use of a mannequin the place group residents, psychological well being staff, and emergency medical companies suppliers reply to wants and crises in the neighborhood, guaranteeing extra people and households have entry to psychological well being and disaster companies. On April 20, 2021, the Santa Clara County Board of Supervisors permitted the funding for this program utilizing Psychological Well being Companies Act funds, and the state granted its approval for the funding of this program yesterday.
The launch of the brand new program follows a group engagement and program improvement course of initiated within the wake of the killing of George Floyd and different current occasions which have heightened longstanding issues associated to legislation enforcement interactions with communities of coloration and segments of the group which have been unserved, underserved, or inappropriately served. These communities usually discover interacting with legislation enforcement to be a daunting, distressing, and doubtlessly life-threatening expertise, and will hesitate to request companies if legislation enforcement will likely be concerned. The newly expanded Neighborhood Cellular Response Program is designed to scale back the necessity for calls to legislation enforcement, permitting incidents and must be successfully and rapidly addressed in group and earlier than they escalate. The expanded companies have been developed in collaboration with the native Psychological Well being Service Act stakeholder management committee, which is comprised of a various group of leaders in the neighborhood. Additionally instrumental to the event of this program have been community-based organizations and behavioral well being service suppliers working immediately with those that will likely be served via this new program.
The County Behavioral Well being Companies Division, together with these companions, has been exploring growth of companies to handle group wants and develop options to calls to legislation enforcement. Though Santa Clara County beforehand developed a robust and efficient psychological well being disaster response system, group members have expressed issues that the present disaster response groups require the inclusion of legislation enforcement. The brand new CMR groups will reply to requires service with out legislation enforcement, and as a part of their preliminary evaluation will decide if there’s a want for legislation enforcement involvement. This system will tackle group wants via a race fairness and social justice lens. The CMR program will assist people experiencing a psychological well being occasion or disaster by conducting on-site assessments for medical and/or behavioral well being wants to attenuate and stop additional escalation of the disaster. The CMR program may even work in shut partnership with different groups and packages, such because the County Emergency Medical Companies (EMS), the present Cellular Disaster Response Workforce (MCRT), and the Psychiatric Emergency Response Workforce (PERT). Key parts of this system embody:
- Household involvement: encouraging shopper’s household or a shopper’s help particular person in all facets of the method, based mostly on a shopper’s choice.
- A give attention to prevention.
- A brand new 3-digit group phoneline that’s not 911 or 311.
- Trauma-informed cell response autos.
- Neighborhood Collaborators to acquire suggestions from the group on the venture and construct a mechanism to obtain steady suggestions to enhance the venture.
- Program staffing by people from the group, prioritizing linguistically and culturally knowledgeable employees with related lived experiences.
This system will likely be operational 24/7, 12 months a 12 months, and will likely be launched in three basic areas (San Jose, Gilroy, and North County) on January 1, 2022. Based on the U.S. Facilities for Illness Management and Prevention, the social vulnerability index for Santa Clara County reveals the best stage of vulnerability is concentrated in San Jose and in Gilroy. If the preliminary pilot program is profitable, companies will likely be expanded to different areas sooner or later.